Hi Andy,
3Signed contract attached for the 2026-27 season at Crossroads Office Park. Three buildings, same scope as last year — thanks again for the smooth winter.
5A few housekeeping changes on our end before we kick off, please update your records:
71. AP routing is now Marcus Chen — he replaces Helen Vasquez (who retired in March). All invoices should go to him directly: m.chen@willowbrook-pm.com. Helen's mailbox is being phased out 2026-06-01.
112. As of last quarter we route every supplier invoice through AvidXchange. Please copy invoices@avidxchange.com on every invoice in addition to Marcus — that is what triggers the 30-day payment cycle. Skipping AvidXchange is what slowed everything down last year.
153. New billing address — the corporate office moved over the winter:
17Willowbrook Property Management
4520 Allisonville Road, Suite 300
Indianapolis, IN 46205
(was: 8800 Keystone Crossing, Indianapolis, IN 46240)
224. Building A is now operating 5:00 AM – 10:00 PM, Mon–Fri (and 7–3 Sat) — the new tenant on floors 4–5 has earlier shift starts. Buildings B and C unchanged. Contract Exhibit B reflects this on page 2 if you want to confirm.
26Same payment terms as last year on our side — Net 45 was negotiated when the multi-year was signed in November 2024. I noticed your contract template still says Net 30 in the Payment Terms section; let me know if you need us to flag that or if your team will update it on your end.
29Otherwise, ready to roll. Let me know if you need anything else from us before October.
Thanks Andy,
Diane Kent
Senior Property Manager · Willowbrook Property Management
Direct: 317.555.0148 · dkent@willowbrook-pm.com
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